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Verification of Benefits

Home  /  Our Services  /  Verification of Benefits

We manage every aspect
of your insurance claims

Verification of insurance benefits (VOB) is the first and most important step in the medical billing process. The VOB process has evolved well beyond deductibles and co-pays and is no longer simply an eligibility check. It requires an experienced staff who will work with you directly, and who understands payer benefit systems to eliminate the risk of inaccurate, incomplete, or out-of-date information. Our health insurance verification specialists plays a big role in the health insurance system. Our team of professionals work with patients, complete paperwork, and verify patient information with the insurance carrier to maximize reimbursement and facilitate revenue cycle improvement.

The service includes
verification of:

Payable benefits




Patient policy status

Effective date

Type of plan and coverage details

Plan exclusions

Claims mailing address

Referrals & pre-authorizations

Life time maximum, and more

Get help
with a verification specialist

As the behavioral healthcare industry grows, insurance carriers are decreasing the number of claims they are paying. For many, this makes verifying benefits challenging. With carriers adding layers of criteria to individual benefit plans, it’s difficult to avoid administrative and financial errors without the help of a verification specialist.

Let Panacea assist you today!

Contact us now


What is the VOB process for out of network client?

VOBs have to be completed with a live representative as the out of network benefits are not available in entirety on the portal.

What is the VOB process for an In-network client?

VOBs can be provided through the portal as these benefits are available without speaking to a representative.

What is the VOBs process for a Client that accepts Medicare and Medicaid?

These VOBs can only be completed through portals as Medicare and Medicaid do not provide a representative for benefits.

Get a free billing service assessment today!